How do I request a service with TubiTow?

Simply download the TubiTow app, enter your location, select the required service (towing or roadside assistance), and confirm your request. A nearby provider will be assigned instantly.

Can I schedule a towing or roadside service in advance?

Yes! TubiTow allows you to schedule services ahead of time, so you can plan pickups or vehicle transport without stress.

How do I become a TubiTow service provider?

Download the TubiTow Provider app, submit your required documents (license, vehicle details, insurance, ID), and once approved, you can start accepting service requests.

Privacy Policy for Users of TubiTow

Effective Date: [Insert Date]

Welcome to TubiTow. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website or use the TubiTow platform for towing and roadside assistance services. Please read this policy carefully to understand our practices.

1. Information We Collect

As a user of TubiTow, we may collect the following types of information:

Personal Information

Name, phone number, email address, and service location (pickup and drop-off).

Vehicle Information

Vehicle type, make, model, license plate number, and issue details (e.g. breakdown, flat tire).

Payment Information

Credit/debit card details, digital wallet information, and transaction records.

Service Information

Date and time of service requests, service type, service history, and provider interactions.

Device & Technical Information

IP address, device type, operating system, browser type, and mobile network data.

2. How We Use Your Information

We use your information to:

Process and manage towing and roadside assistance requests
Connect you with nearby verified service providers
Enable real-time tracking and service updates
Process payments and manage transactions
Improve service quality, safety, and reliability
Communicate service updates, support messages, and important notices
Analyze usage trends to improve our platform

3. Disclosure of Your Information

We may share your information in the following cases:

With service providers (tow truck operators) to fulfill your service request
With third-party partners who support payments, hosting, analytics, or customer support
For legal reasons, such as compliance with laws, court orders, or regulatory requirements
To protect rights and safety, including fraud prevention and enforcement of our terms

We do not sell your personal information to third parties.

4. Data Security

TubiTow uses reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We may also notify you via email or in-app notifications where required.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data
Restrict or object to certain data processing
Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [tubitowhelp@gmail.com]
Phone: [I+1 4044090902]
Website: https://tubitow.com

8. Your Consent

By using TubiTow, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

TubiTow – Reliable help, when you need it most.